SERVICE DESIGN SPRINT
SERVICE DESIGN SPRINT
Learn 21st century business development
Learn how to create customer-focused solutions and design services that meet the needs of your target audience. Service Design Sprint – study course (2 ECTS) will help you develop skills in empathy, customer research, prototyping, and iteration, all of which are essential for success in today’s market.
With service design, you can improve your customer experience, increase customer loyalty, and drive business growth. All for free!
Chapter 1:
Foundations
Chapter 2:
Customer Centricity
Chapter 3:
Creating Solutions
Chapter 4:
Experimenting
Chapter 5:
Winning Support
Certification of Complete
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TEAM
Service Designer
Pamela Spokes
pamela.spokes@metropolia.fi
Innovation Specialist
Juha Järvinen
juha.jarvinen@metropolia.fi
Project Manager
Hannes Jesar
hannes.jesar@metropolia.fi
BUSINESS INCUBATORS IN FINNISH:
ARABIA
MYLLYPURO
