SERVICE DESIGN SPRINT

SERVICE DESIGN SPRINT

Learn 21st century business development

Learn how to create customer-focused solutions and design services that meet the needs of your target audience. Service Design Sprint – study course (2 ECTS) will help you develop skills in empathy, customer research, prototyping, and iteration, all of which are essential for success in today’s market.

With service design, you can improve your customer experience, increase customer loyalty, and drive business growth. All for free! 

 

Chapter 1:
Foundations

Chapter 2:
Customer Centricity

Chapter 3:
Creating Solutions

Chapter 4:
Experimenting

Chapter 5:
Winning Support

Certification of Complete

🤝

TEAM

Service Designer
Pamela Spokes
pamela.spokes@metropolia.fi

Erkki Alanen

Innovation Specialist
Juha Järvinen
juha.jarvinen@metropolia.fi

Erkki Alanen

Project Manager
Hannes Jesar
hannes.jesar@metropolia.fi

BUSINESS INCUBATORS IN FINNISH:

MetES

ARABIA

MYLLYPURO

MYYRMÄKI